YOU HAVE Q'S，I HAVE A'S.
How to protect watch strap
In order to make the service life of the strap longer, and other need to maintain the same leather goods, it is recommended that within a certain period of time, generally 2-3 months / times, the use of leather maintenance cream to wipe the surface can be, often wipe maintenance not only can make the strap out of the light of the long-lasting as new, at the same time, effectively prolong the service life!
What payment methods do you accept
We offer a variety of secure payment options to accommodate your preferences. We gladly accept Visa, MasterCard, American Express, Apple Pay, PayPal, and bank transfers. If you choose to pay by bank transfer, please contact our customer service team for the necessary details. Our goal is to make your purchasing experience as seamless and convenient as possible.
Do you offer financing or instalment plans
At this time, we do not offer financing or instalment plans. We understand the importance of flexible payment options and are continually exploring new ways to better serve our clients. However, we do offer a variety of secure payment methods, including credit cards, Apple Pay, PayPal, and bank transfers.
How can i track my order
We will send you detail once your order has been sent out from my warehouse , please take note the email
What happens if my package is lost
We apologize for any inconvenience if you are missing items from your order or received the incorrect item. If this should happen please contact our Customer Care team immediately so we can resolve the issue.
How do you handle international shipping and customs
For your convenience, all duties and taxes are included in the price you see online, so there are no surprises upon delivery. While we strive to ensure a smooth shipping process, there are rare instances where items may be held up at customs. Should this occur, we will work diligently with the courier to resolve the issue as quickly as possible and keep you informed throughout the process.